index.htm

Home Depot sold them. Home Depot installed them.

After several years of being installed, one of the doors began rusting heavily between all the areas where the panels meet, and around one window.

Home Depot says: "Contact Clopay."

After sending my info to Clopay and waiting several weeks, they sent me a package of information on how to repaint the door. A pretty cynical message. Their attitude is that one door of the pair that was installed, rusting like crazy, is somehow my fault. Their comment is that "surface rust" is not covered. Obviously, paint and plastic coating doesn't rust. The rust is coming from the metal outward. The door panels are rusting because they weren't properly prepared / primed at the factory.

In order for me to properly re-paint one door, it has to be dismantled, sand-blasted, primed, painted, and re-installed. Since the metal is so thin, it is very likely that sandblasting would go right through the metal. The cost for the entire process for one door, would cost more than buying a pair of new doors.

The botttom line is that Home Depot and Clopay have no interest in supporting the product.

I suggest you buy your doors from a reputable manufacturer / retailer.

If you spoke English today, thank a Canadian Veteran. Without them, our two Official Languages would be:

Since the British Forces In Afghanistan are comprised of dozens of elements from many different Brigades and Regiments, including canines, I have chosen to represent them all with the insignia of the 17th Lancers - mainly because it's a really cool badge.